Guest Services

Representatives at Cherry Creek Shopping Center are ready to assist you by providing store information, Ticketmaster and Gift Card sales, lost and found, wheelchairs and transportation information, including bus schedules.

Guest Services is located on the lower level near Neiman Marcus. Call 303-388-3900 ext. 0 to reach Guest Services by phone.


Guest Services Hours
Monday - Saturday - 10:00 AM - 9:00 PM
Sunday - 11:00 AM - 6:00 PM


Gift Cards
Cherry Creek Gift Cards are available in any denomination from $20-$500 and American Express Gift Cards in only $25, $50 and $100 denominations.  Both Gift Cards can be redeemed at the majority of all Cherry Creek stores and restaurants.  To purchase Cherry Creek and American Express Gift Cards, please visit Guest Services located on the lower level near Neiman Marcus.

 

Complimentary Wheelchairs
Complimentary wheelchairs are available at Guest Services located on the lower level near Neiman Marcus.  A refundable deposit is required.

 

Self Parking
Free parking is available in our parking decks, accessed from Steele St., 1st Ave., and University.

 

Valet Parking
To access, enter from 1st Ave. just West of Neiman Marcus.
Rates are:
$8.00 first two hours
$2.00 each additional hour


ATM's
There are two ATM's located in the shopping center:

  • On the lower level by the West parking deck entrance and Starbucks West
  • On the lower level between Macy's and Neiman Marcus, near the restrooms

Wi-Fi
Cherry Creek has free Wi-Fi throughout the shopping center. Select .FREE_CherryCreek on your Wi-Fi enabled device's settings to attain access. Please see Guest Services for additional assistance. If you are having difficulty connecting, call our Wi-Fi HelpDesk at 866-260-8488.

Taxi Service

During center hours, taxis are available off of 1st Ave. on Level 1.

Security Services
Cherry Creek security is pleased to provide several services including help with car trouble, car escorts and lost and found.  For more information, please call the Dispatch Office at (303) 270-9500.