Guest Services

303-388-3900 ext. 0

Representatives at Cherry Creek Shopping Center are ready to assist you by providing store information, Gift Card sales, lost and found, wheelchairs, strollers, Gift Boxing, and transportation information, including bus schedules.

Guest Services is located on the lower level near Neiman Marcus. Call 303-388-3900 ext. 0 to reach Guest Services by phone.

Guest Services Hours
Monday - Saturday - 10:00 AM - 9:00 PM
Sunday - 11:00 AM - 6:00 PM

Gift Cards
Cherry Creek Gift Cards are available in any denomination from $20-$500 and American Express Gift Cards in only $25, $50 and $100 denominations.  Both Gift Cards can be redeemed at the majority of all Cherry Creek stores and restaurants.  To purchase Cherry Creek and American Express Gift Cards, please visit Guest Services located on the lower level near Neiman Marcus.

Currency Exchange
Currency Exchange International operates out of the Guest Services desk during all mall hours. They can be reached by phone at 303.586.1144 for additional information.


Complimentary Strollers
Complimentary strollers are available at Guest Services located on the lower level near Neiman Marcus. A refundable $40 deposit is required.


Complimentary Wheelchairs
Complimentary wheelchairs are available at Guest Services located on the lower level near Neiman Marcus.


Gift Boxing
Boxes are available in three sizes: small, medium, and large. Price includes box, ribbon, tissue paper, and assembly (if desired).

Valet Parking
To access, enter from 1st Ave. just West of Neiman Marcus.
Rates are:
$10.00 first two hours
$2.00 each additional hour

There are two ATM's located in the shopping center:

  • On the lower level by the West parking deck entrance and Starbucks West
  • On the lower level between Macy's and Neiman Marcus, near the restrooms

Cherry Creek has free Wi-Fi throughout the shopping center. Select .FREE_CherryCreek on your Wi-Fi enabled device's settings to attain access. Please see Guest Services for additional assistance. If you are having difficulty connecting, call our Wi-Fi HelpDesk at 866-260-8488.

Taxi Service

During center hours, taxis are available off of 1st Ave. on Level 1.

Security Services
Cherry Creek security is pleased to provide several services including help with car trouble, car escorts and lost and found.  For more information, please call the Dispatch Office at (303) 270-9500.

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