Located in the heart of Denver, Cherry Creek Shopping Center is the Rocky Mountain region's premier shopping environment with over 160 shops, including 40 stores exclusive to the area such as Neiman Marcus, Tiffany & Co., Burberry, Louis Vuitton and Ralph Lauren. Other favorites include Nordstrom, Macy’s, Apple and Coach, plus popular dining hot spots like Elway’s and Kona Grill.
10:00 AM - 6:00 PM
3000 East 1st Avenue, Denver, CO 80206
Cherry Creek Shopping Center provides the premier shopping experience in the Rocky Mountain region featuring:
The Rocky Mountain Play Park, an indoor kids play area featuring Looney Tunes characters taking part in some of the healthy and fun activities that the Rocky Mountains offer. In partnership with HealthONE’s Rocky Mountain Hospital for Children and Looney Tunes, the play park is located inside the shopping center just outside Macy’s on the lower level.
Guest Services desk is centrally located on the lower level near Neiman Marcus where Guest Services representatives can assist with customer inquiries on stores and services, provide area, hotel and transportation information, and more. You can also have currency exchanged at Guest Services through our partner, Currency Exchange International, during all mall hours.
The valet circle is located off of First Avenue and Saint Paul Street, west of Neiman Marcus. Valet is available during all mall hours and is priced at $8 for the first two hours and $2 for each additional hour.
Shop seven days a week with the region's best mix of luxury and specialty stores. Spend the day shopping, then dine at one of our delicious full-service restaurants or sip a cappuccino and take in the atmosphere.
The Cherry Creek Fresh Market runs every Saturday through October 25 from 8:00 a.m. to 1:00 p.m. and every Wednesday, June 18 through September 24 from 9:00 a.m. to 1:00 p.m.
Shop over 70 Colorado farmers and dynamic vendors offering fresh fruits and vegetables, fragrant flowers, unique bedding plants, culinary herbs, local dairy, and specialty food items.
Wheelchairs are available at Guest Services for a $20 refundable deposit.
We have two covered parking garages. The East parking deck is accessible from Steele Street just past the RiteAid and Safeway. The West parking deck is accessible from University Blvd. at Cherry Creek Drive South, just south of First Avenue or from First Avenue, just west of Nordstrom.
Additionally, we have outdoor ground level parking in Cherry Creek West located at the corner of First Avenue and University Blvd.
We are also pleased offer valet parking. This service is located off First Avenue between just West of Neiman Marcus. Rates are $8 for the first two hours and $2 for each additional hour.
Cherry Creek Shopping Center has a variety of dining experiences available to you.
Yes, Currency Exchange International operates during all mall hours out of our Guest Services desk, located on the lower level near Neiman Marcus. For more information and to reach them by phone, please call 303.586.1144.
Cherry Creek has free Wi-Fi throughout the shopping center. Select .FREE_CherryCreek on your Wi-Fi enabled device's settings to attain access. Please see Guest Services for additional assistance. If you are having difficulty connecting, call our Wi-Fi HelpDesk at 866-260-8488.
There are public phone kiosks for your convenience throughout Cherry Creek Shopping Center.
A TDD telephone is located at Guest Services.
Please report any lost or found item to Guest Services at 303-388-3900, or the Security Office at 303-388-2522.
Lost and Found items are held in the Security Office. Guest Services will be happy to direct you.
For information on advertising on the back-lit revolving signs, please call JC Decaux at 213-608-0929.
For information about sponsorship opportunities in the shopping center, please contact Dave Dixon, Marketing & Sponsorship Director, at (303) 388-2522.
Only service animals are allowed in the mall. All other pets brought into the mall must be in an enclosed carrier.
Guest Services can be reached during mall hours at 303-388-3900. Security can be reached at 303-388-2522 at all times.
10:00 a.m. - 9:00 p.m. Monday through Saturday
11:00 a.m. - 6:00 p.m. Sunday
Holiday, restaurant, cinema, department and individual store hours may vary.
Ticketmaster tickets may be purchased at our Guest Services desk, located on the lower level near Neiman Marcus. Ticketmaster gift cards are also available.
Hand sanitizer can be found at Guest Services, the Rocky Mountain Play Park, and at the Valet desk.
Cherry Creek Shopping Center provides on-site security 24 hours-a-day. The security office is located on the upper level West end, down the hall between bebe and Lucky Brand Jeans. Dispatch can be reached at (303) 388-2522.
There are two ATM's located in the shopping center:
The Children Play Area is located on the lower level in front of Macy's. Children can enjoy a "Play Park" theme area complete with a fountain, slide, wagon, rowboat and much more. There is also lots of seating for parents. Please note that the Play Area is unsupervised and has a height limit of 42 inches. No food or strollers are allowed inside the area. The Play area closes from 2:00 p.m. - 2:30 p.m. every day for cleaning.
The new Valet area is farther east on First Avenue, off of Saint Paul Street.
The Storm Drain Improvement Project is a city initiative and is part of an ongoing investment in maintaining the places that make Denver great. The project is scheduled to reach completion in late 2014 (weather permitted). For more information visit: http://cherrycreekimprovements.com/ or contact the project hotline at: 303-730-4522.
The West Parking Deck may still be accessed via University Blvd. and Cherry Creek North Drive, however, if you would like to avoid the area and access the West Parking Deck, enter the shopping center from First Avenue.
Cherry Creek Shopping Center is the premier shopping destination in Denver and the six-state Rocky Mountain region, with over 160 stores—and more than 30 that are unique-to-the-market. Cherry Creek is owned and operated by the Taubman Company and is one of 26 regional or super regional shopping centers within the Taubman portfolio, located in major markets throughout the United States. The portfolio is regarded as the most productive portfolio of shopping centers in the nation, based on average sales per square foot.
A. JOB SUMMARY
Assist the Marketing & Sponsorship Director (MSD) with all marketing-related and tourism activities including collateral management, digital programs, events and promotions, customer service, public relations and tourism program development and tracking. Positively represent the Center and the MSD to tenants, customers, partners, other management staff and vendors. Assist the MSD by performing administrative duties in support of all department activities.
B. ESSENTIAL JOB FUNCTIONS & RESPONSIBILITIES:
Marketing, Events & Customer Service
Develop, supervise production, proofread and edit all collateral materials. Work with the corporate office, to obtain approval of all in-center collateral prior to production. Monitor and track inventory of all collateral materials.
Events and Promotions
Manage the details of event and promotion implementation, including, but not limited to, the following areas: collateral, entertainment, merchant participation, digital presence and email enrollment, resource interaction and support.
Corporate-Developed Marketing Initiatives
With the MSD, assist in the efficient management and flawless execution of corporate-developed marketing initiatives including collateral orders, collateral management and production coordination.
Assist the MSD with the supervision of the Customer Service function including working with the Customer Service Manager to ensure proper levels and quality of customer service, proper reporting and tracking, sponsorship and partner promotions and implementing the necessary policies and procedures for all center programs.
Assist MSD in the coordination of all press releases in cooperation with corporate initiatives and center specific PR efforts. Monitor and compile market and competitive data as necessary. Work with PR team to ensure center information on Taubman.com and media sections of center website are accurate and up-to-date..
Oversee the collection of monthly mall intercept data, prepare reports and submit to the corporate Customer Knowledge Department.
Maintain up-to-date and comprehensive information on the center, tenants and sponsors within the center’s website. Promote center website and all digital channels as effective marketing mediums to all audiences including shoppers, merchants and sponsors.
Under the guidance of the MSD and strategic direction of the corporate office develop content and administer communications within center social media accounts such as Facebook. As needed, monitor overall center presence on various digital/social networks and location based services including Yelp, Trip Advisor, Yahoo Local, Twitter, etc.
Work with the corporate office to fulfill responsibilities for the center’s email program including content verification and localization, contributing to the content calendar, and driving email acquisition. Monitor and respond as appropriate to emails received via the center specific email account and website’s contact us function.
Monitor and share, with internal stakeholders, center specific performance metrics for digital channels including social, email and website.
With the guidance of the corporate office and MSD, assist with initiatives supporting shopper Wi-Fi, including education of Customer Service and in-center promotions and collateral.
With the MSD, assist in the efficient management and flawless execution of corporate-developed digital initiatives including attending training, communicating initiatives to center stakeholders including tenants and sponsors as appropriate, localized content development and implementation.
General Administrative Duties
C. KNOWLEDGE, SKILLS & ABILITIES
D. EXPERIENCE & TRAINING
E. ESSENTIAL PHYSICAL REQUIREMENTS/WORKING ENVIRONMENT
Qualified candidates may submit a cover letter and resume to firstname.lastname@example.org.
Parking in the East and West parking decks is complimentary. The East parking deck may be accessed by Steele Street and the West parking deck may be accessed by First Avenue at Clayton Lane or Northbound University Blvd via Cherry Creek North Drive.
Valet parking is also available during all mall hours, cost is $8 for the first two hours and $2 for each additional hour. The valet circle may be accessed off of First Avenue and Saint Paul Street.
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