Get emails on sales, stores, events & more! Read Privacy Policy for info use details.

Cherry Creek Shopping Center


Located in the heart of Denver, Cherry Creek Shopping Center is the Rocky Mountain region's premier shopping environment with over 160 shops, including 40 stores exclusive to the area such as Neiman Marcus, Tiffany & Co., Burberry, Louis Vuitton and Ralph Lauren. Other favorites include Nordstrom, Macy’s, Apple and Coach, plus popular dining hot spots like Elway’s and Kona Grill.

Today's Hours:

10:00 AM - 6:00 PM

Address:

3000 East 1st Avenue, Denver, CO 80206

Phone Number:

303-388-3900

Details


Cherry Creek Shopping Center provides the premier shopping experience in the Rocky Mountain region featuring:

 
The Rocky Mountain Play Park, an indoor kids play area featuring Looney Tunes characters taking part in some of the healthy and fun activities that the Rocky Mountains offer. In partnership with HealthONE’s Rocky Mountain Hospital for Children and Looney Tunes, the play park is located inside the shopping center just outside Macy’s on the lower level.

 

Guest Services desk is centrally located on the lower level near Neiman Marcus where Guest Services representatives can assist with customer inquiries on stores and services, provide area, hotel and transportation information, and more. You can also have currency exchanged at Guest Services through our partner, Currency Exchange International, during all mall hours.


The valet circle is located off of First Avenue and Saint Paul Street, west of Neiman Marcus. Valet is available during all mall hours and is priced at $8 for the first two hours and $2 for each additional hour.

 

Shop seven days a week with the region's best mix of luxury and specialty stores. Spend the day shopping, then dine at one of our delicious full-service restaurants or sip a cappuccino and take in the atmosphere.

Events


May 3rd - Oct 25th Cherry Creek Fresh Market

Cherry Creek Fresh Market

The Cherry Creek Fresh Market runs every Saturday through October 25 from 8:00 a.m. to 1:00 p.m. and every Wednesday, June 18 through September 24 from 9:00 a.m. to 1:00 p.m.

Shop over 70 Colorado farmers and dynamic vendors offering fresh fruits and vegetables, fragrant flowers, unique bedding plants, culinary herbs, local dairy, and specialty food items.


FAQs



Do you have wheelchairs?

Wheelchairs are available at Guest Services for a $20 refundable deposit.

Back to Top
Restroom locations

  • Lower level between Macy's and Neiman Marcus. Down the corridor next to Johnston & Murphy.
  • Upper level near Nordstrom. Down the corridor between Lucky Brand Jeans and bebe.

Back to Top
Where do I park at Cherry Creek Shopping Center?

We have two covered parking garages. The East parking deck is accessible from Steele Street just past the RiteAid and Safeway. The West parking deck is accessible from University Blvd. at Cherry Creek Drive South, just south of First Avenue or from First Avenue, just west of Nordstrom.

Additionally, we have outdoor ground level parking in Cherry Creek West located at the corner of First Avenue and University Blvd.

We are also pleased offer valet parking. This service is located off First Avenue between just West of Neiman Marcus. Rates are $8 for the first two hours and $2 for each additional hour.

Back to Top
Where can I find restaurants?

Cherry Creek Shopping Center has a variety of dining experiences available to you.

  • Food Court - Located on the lower level East end of the shopping center. The restaurants available are Cinnabon, Cherry on Top, Panda Express, Renzio's Greek Food, Sbarro-The Italian Eatery, Subway, Johnny Rocket's, Doc Popcorn and Wetzel's Pretzels.
  • Starbucks - Both East and West locations are available in the walkway of the shopping center on the lower level.
  • California Pizza Kitchen - Located on the lower level by the 1st Avenue front entrance and valet.
  • Kona Grill - Located on the lower level by the 1st Avenue front entrance and valet.
  • Elway's - Located outside, at the West end past Nordstrom.
  • Brio Tuscan Grille - Located outside, at the West end past Nordstrom.

Back to Top
Is there currency exchange at the shopping center?

Yes, Currency Exchange International operates during all mall hours out of our Guest Services desk, located on the lower level near Neiman Marcus. For more information and to reach them by phone, please call 303.586.1144.

Back to Top
Does Cherry Creek offer free Wi-Fi?

Cherry Creek has free Wi-Fi throughout the shopping center. Select .FREE_CherryCreek on your Wi-Fi enabled device's settings to attain access. Please see Guest Services for additional assistance. If you are having difficulty connecting, call our Wi-Fi HelpDesk at 866-260-8488.

Back to Top
Where are the pay phones?

There are public phone kiosks for your convenience throughout Cherry Creek Shopping Center.

  • Upper level West end, down the corridor between Nordstrom and LensCrafters.
  • Lower level by the 1st Avenue front entrance, near valet and California Pizza Kitchen.
  • Lower level by the East parking deck entrance and food court.


A TDD telephone is located at Guest Services.

Back to Top
Where is the Lost and Found?

Please report any lost or found item to Guest Services at 303-388-3900, or the Security Office at 303-388-2522.

Lost and Found items are held in the Security Office. Guest Services will be happy to direct you.

Back to Top
How do I advertise on the big revolving signs?

For information on advertising on the back-lit revolving signs, please call JC Decaux at 213-608-0929.

For information about sponsorship opportunities in the shopping center, please contact Dave Dixon, Marketing & Sponsorship Director, at (303) 388-2522.

Back to Top
Are pets allowed in the mall?

Only service animals are allowed in the mall. All other pets brought into the mall must be in an enclosed carrier.

Back to Top
What is the mall's phone number?

Guest Services can be reached during mall hours at 303-388-3900. Security can be reached at 303-388-2522 at all times.

Back to Top
What are mall hours?

10:00 a.m. - 9:00 p.m. Monday through Saturday
11:00 a.m. - 6:00 p.m. Sunday

Holiday, restaurant, cinema, department and individual store hours may vary.

Back to Top
Do you have a Ticketmaster outlet?

Ticketmaster tickets may be purchased at our Guest Services desk, located on the lower level near Neiman Marcus. Ticketmaster gift cards are also available.

Back to Top
Do you have hand sanitizers?

Hand sanitizer can be found at Guest Services, the Rocky Mountain Play Park, and at the Valet desk.

Back to Top
How can I reach Security?

Cherry Creek Shopping Center provides on-site security 24 hours-a-day. The security office is located on the upper level West end, down the hall between bebe and Lucky Brand Jeans. Dispatch can be reached at (303) 388-2522.

Back to Top
Where can I find an ATM in the mall?

There are two ATM's located in the shopping center:

  • On the lower level by the West parking deck entrance and Starbucks West
  • On the lower level between Macy's and Neiman Marcus, near the restrooms

Back to Top
Do you have a Children's Play Area?

The Children Play Area is located on the lower level in front of Macy's. Children can enjoy a "Play Park" theme area complete with a fountain, slide, wagon, rowboat and much more. There is also lots of seating for parents. Please note that the Play Area is unsupervised and has a height limit of 42 inches. No food or strollers are allowed inside the area. The Play area closes from 2:00 p.m. - 2:30 p.m. every day for cleaning.

Back to Top
How can I access Valet Parking while the renovation is taking place?

The new Valet area is farther east on First Avenue, off of Saint Paul Street.

Back to Top
What is the purpose of the construction taking place on University Blvd. and when will it reach completion?

The Storm Drain Improvement Project is a city initiative and is part of an ongoing investment in maintaining the places that make Denver great. The project is scheduled to reach completion in late 2014 (weather permitted). For more information visit: http://cherrycreekimprovements.com/ or contact the project hotline at: 303-730-4522.

The West Parking Deck may still be accessed via University Blvd. and Cherry Creek North Drive, however, if you would like to avoid the area and access the West Parking Deck, enter the shopping center from First Avenue.

Back to Top

Employment


Marketing and Tourism Coordinator Posted Aug 8th

Cherry Creek Shopping Center is the premier shopping destination in Denver and the six-state Rocky Mountain region, with over 160 stores—and more than 30 that are unique-to-the-market.  Cherry Creek is owned and operated by the Taubman Company and is one of 26 regional or super regional shopping centers within the Taubman portfolio, located in major markets throughout the United States.  The portfolio is regarded as the most productive portfolio of shopping centers in the nation, based on average sales per square foot.   

 A. JOB SUMMARY

Assist the Marketing & Sponsorship Director (MSD) with all marketing-related and tourism activities including collateral management, digital programs, events and promotions, customer service, public relations and tourism program development and tracking. Positively represent the Center and the MSD to tenants, customers, partners, other management staff and vendors. Assist the MSD by performing administrative duties in support of all department activities.

B. ESSENTIAL JOB FUNCTIONS & RESPONSIBILITIES:

Marketing, Events & Customer Service

In-Center Collateral

Develop, supervise production, proofread and edit all collateral materials. Work with the corporate office, to obtain approval of all in-center collateral prior to production. Monitor and track inventory of all collateral materials.

Events and Promotions

Manage the details of event and promotion implementation, including, but not limited to, the following areas: collateral, entertainment, merchant participation, digital presence and email enrollment, resource interaction and support. 

Corporate-Developed Marketing Initiatives

With the MSD, assist in the efficient management and flawless execution of corporate-developed marketing initiatives including collateral orders, collateral management and production coordination.

Customer Service

Assist the MSD with the supervision of the Customer Service function including working with the Customer Service Manager to ensure proper levels and quality of customer service, proper reporting and tracking, sponsorship and partner promotions and implementing the necessary policies and procedures for all center programs.

Public Relations

Assist MSD in the coordination of all press releases in cooperation with corporate initiatives and center specific PR efforts.  Monitor and compile market and competitive data as necessary. Work with PR team to ensure center information on Taubman.com and media sections of center website are accurate and up-to-date..

Market Research

Oversee the collection of monthly mall intercept data, prepare reports and submit to the corporate Customer Knowledge Department.

Digital

Website

Maintain up-to-date and comprehensive information on the center, tenants and sponsors within the center’s website. Promote center website and all digital channels as effective marketing mediums to all audiences including shoppers, merchants and sponsors.

Social Media

Under the guidance of the MSD and strategic direction of the corporate office develop content and administer communications within center social media accounts such as Facebook.  As needed, monitor overall center presence on various digital/social networks and location based services including Yelp, Trip Advisor, Yahoo Local, Twitter, etc. 

Email

Work with the corporate office to fulfill responsibilities for the center’s email program including content verification and localization, contributing to the content calendar, and driving email acquisition.  Monitor and respond as appropriate to emails received via the center specific email account and website’s contact us function.

Metrics

Monitor and share, with internal stakeholders, center specific performance metrics for digital channels including social, email and website.

Wi-Fi

With the guidance of the corporate office and MSD, assist with initiatives supporting shopper Wi-Fi, including education of Customer Service and in-center promotions and collateral.

Corporate-Developed Initiatives

With the MSD, assist in the efficient management and flawless execution of corporate-developed digital initiatives including attending training, communicating initiatives to center stakeholders including tenants and sponsors as appropriate, localized content development and implementation.

Tourism

  • Work with MSD or Center Tourism Consultant to implement all aspects of the corporate/center tourism plan including administrative coordination, center tourism inquiries and coordination of promotional projects. 
  • Develop, supervise production, proofread and edit all digital and collateral materials for Tourism programs. Monitor and track inventory of all collateral materials.
  • Work with MSD or Center Tourism Consultant on preparation and follow-up for tradeshows. 
  • Work closely with tourism vendors, customers and marketing partners. 
  • Work with Guest Services on scheduling needs and collateral inventory during peak convention and tourist days.
  • Manage visitor savings program including collection of merchant offers, digital support and printing.
  • Maintain and distribute regular tourism reports. 
  • Maintain co-op programs and packages with key industry partners including hotels, CVBs and attractions.

General Administrative Duties

  • Perform clerical duties as necessary, including, but not limited to: responding to tenant, sponsor and customer inquiries, filing, preparing correspondence and/or reports, maintaining databases, keeping schedules and calendars, setting up meetings, preparing meeting rooms, , and other administrative duties as required by the MSD. 
  • Manage the marketing department purchase order and project estimate system; identify and communicate all accounting issues with the MSD and Financial Assistant.  Maintain detailed vendor files for accounts payable and to ensure an easy reference tool for the department.

C. KNOWLEDGE, SKILLS & ABILITIES

  • Must have intermediate knowledge of digital marketing
  • Ability to write grammatically correct, succinct, and creative copy that appeals to the target audience
  • Proficiency in Microsoft Word, Excel and PowerPoint
  • Intermediate Knowledge of Adobe Photoshop programs
  • Must be proficient in a corporate email / calendar system
  • Must have electronic document management experience
  • Strong verbal and written communication skills 
  • Must be resourceful and have a strong problem solving ability
  • Must be courteous, have a cooperative attitude and a strong customer service orientation
  • Must have a professional and positive demeanor
  • Ability to act with diplomacy and interact well with others; team player
  • Ability to multitask
  • Strong organizational and project management skills

D. EXPERIENCE & TRAINING

Experience     

  • Retail experience is preferred
  • Minimum of 1 to 3 years of marketing, digital marketing or tourism program administration work experience is preferred
  • Previous experience in event planning, print production and/or graphic design is preferred
  • Previous administrative experience is preferred

Education/Vocational Training

  • High School Degree or equivalent is required
  • Bachelor’s Degree in Marketing or related field is preferred

E. ESSENTIAL PHYSICAL REQUIREMENTS/WORKING ENVIRONMENT

  • Ability to use a computer for long periods of time
  • Must be able to sit for extended periods of time
  • Ability to handle documents and files
  • Must be able to work under short-term deadlines and work under stress
  • Must be able to occasionally lift up to 10 pounds
  • Must be able to walk and stand for long periods of time
  • Must be able to stoop, kneel and bend
  • Must be able to arrange displays, collateral and event materials
  • Must be able to navigate event settings, multiple levels of a shopping center and various retail settings on a frequent basis
  • Strong visual and audio acuity is required

 Qualified candidates may submit a cover letter and resume to cherrycreekresumes@taubman.com.


Parking


Parking in the East and West parking decks is complimentary. The East parking deck may be accessed by Steele Street and the West parking deck may be accessed by First Avenue at Clayton Lane or Northbound University Blvd via Cherry Creek North Drive.

Valet parking is also available during all mall hours, cost is $8 for the first two hours and $2 for each additional hour. The valet circle may be accessed off of First Avenue and Saint Paul Street.

Coca-Cola
Free Wi-Fi

Sign up for emails on sales, stores, events & more!

Read our Privacy Policy for information use details.