Located in the heart of Denver, Cherry Creek Shopping Center is the Rocky Mountain region's premier shopping environment with over 160 shops, including 40 stores exclusive to the area such as Neiman Marcus, Tiffany & Co., Burberry, Louis Vuitton and Ralph Lauren. Other favorites include Nordstrom, Macy’s, Apple and Coach, plus popular dining hot spots like Elway’s and Kona Grill.
10:00 AM - 9:00 PM
3000 East 1st Avenue, Denver, CO 80206
Cherry Creek Shopping Center provides the premier shopping experience in the Rocky Mountain region featuring:
The Rocky Mountain Play Park, an indoor kids play area featuring Looney Tunes characters taking part in some of the healthy and fun activities that the Rocky Mountains offer. In partnership with HealthONE’s Rocky Mountain Hospital for Children and Looney Tunes, the play park is located inside the shopping center just outside Macy’s on the lower level.
Guest Services desk is centrally located on the lower level near Neiman Marcus where Guest Services representatives can assist with customer inquiries on stores and services, provide area, hotel and transportation information, and more. You can also have currency exchanged at Guest Services through our partner, Currency Exchange International, during all mall hours.
The valet circle is located off of First Avenue and Saint Paul Street, west of Neiman Marcus. Valet is available during all mall hours and is priced at $8 for the first two hours and $2 for each additional hour.
Shop seven days a week with the region's best mix of luxury and specialty stores. Spend the day shopping, then dine at one of our delicious full-service restaurants or sip a cappuccino and take in the atmosphere.
Posted Jan 28th, 2015
RESTORATION HARDWARE TO BUILD REGION’S FIRST FULL LINE DESIGN GALLERY AT CHERRY CREEK SHOPPING CENTER
Fans of luxury home goods and lifestyle purveyor Restoration Hardware (NYSE: RH) – now rebranded as RH – are in store for an unprecedented shopping experience at Cherry Creek Shopping Center. Next year, RH will open a four-story, full line design gallery in the space formerly occupied by Saks Fifth Avenue.
Wheelchairs are available at Guest Services for a $20 refundable deposit.
We have two covered parking garages. The East parking deck is accessible from Steele Street just past the RiteAid and Safeway. The West parking deck is accessible from University Blvd. at Cherry Creek Drive South, just south of First Avenue or from First Avenue, just west of Nordstrom.
Additionally, we have outdoor ground level parking in Cherry Creek West located at the corner of First Avenue and University Blvd.
We are also pleased offer valet parking. This service is located off First Avenue between just West of Neiman Marcus. Rates are $8 for the first two hours and $2 for each additional hour.
Cherry Creek Shopping Center has a variety of dining experiences available to you.
Yes, Currency Exchange International operates during all mall hours out of our Guest Services desk, located on the lower level near Neiman Marcus. For more information and to reach them by phone, please call 303.586.1144.
Cherry Creek has free Wi-Fi throughout the shopping center. Select .FREE_CherryCreek on your Wi-Fi enabled device's settings to attain access. Please see Guest Services for additional assistance. If you are having difficulty connecting, call our Wi-Fi HelpDesk at 866-260-8488.
There are public phone kiosks for your convenience throughout Cherry Creek Shopping Center.
A TDD telephone is located at Guest Services.
Please report any lost or found item to Guest Services at 303-388-3900, or the Security Office at 303-388-2522.
Lost and Found items are held in the Security Office. Guest Services will be happy to direct you.
For information on advertising on the back-lit revolving signs, please call JC Decaux at 213-608-0929.
For information about sponsorship opportunities in the shopping center, please contact Dave Dixon, Marketing & Sponsorship Director, at (303) 388-2522.
Only service animals are allowed in the mall. All other pets brought into the mall must be in an enclosed carrier.
Guest Services can be reached during mall hours at 303-388-3900. Security can be reached at 303-388-2522 at all times.
10:00 a.m. - 9:00 p.m. Monday through Saturday
11:00 a.m. - 6:00 p.m. Sunday
Holiday, restaurant, cinema, department and individual store hours may vary.
Ticketmaster tickets may be purchased at our Guest Services desk, located on the lower level near Neiman Marcus. Ticketmaster gift cards are also available.
Hand sanitizer can be found at Guest Services, the Rocky Mountain Play Park, and at the Valet desk.
Cherry Creek Shopping Center provides on-site security 24 hours-a-day. The security office is located on the upper level West end, down the hall between bebe and Lucky Brand Jeans. Dispatch can be reached at (303) 388-2522.
There are two ATM's located in the shopping center:
The Children Play Area is located on the lower level in front of Macy's. Children can enjoy a "Play Park" theme area complete with a fountain, slide, wagon, rowboat and much more. There is also lots of seating for parents. Please note that the Play Area is unsupervised and has a height limit of 42 inches. No food or strollers are allowed inside the area. The Play area closes from 2:00 p.m. - 2:30 p.m. every day for cleaning.
The new Valet area is farther east on First Avenue, off of Saint Paul Street.
Cherry Creek Shopping Center, located in Denver, Colorado, is currently seeking part time Guest Service Representatives to handle guest inquiries within the shopping center's Guest Service Department. The primary goal of the position is to ensure that all guests visiting Cherry Creek Shopping Center receive a high level of quality service that is expected from a top tier center. The ideal applicant will possess a thorough knowledge of Denver and the surrounding areas, as well as upcoming events, and will be able to handle all guest inquiries.
• Interact with and provide directional information to guests
• Greet customers in a friendly manner
• Answer inbound calls to the Guest Service Desk
• Provide information about stores within the shopping center including product information
• Provide information concerning mall events and activities
• Process gift card and Ticketmaster transactions and promote the programs in order to exceed shopping center's goals
• Assist guests with various ancillary purchases
• Provide information regarding local attractions, transportation and dining
• Arrange transportation and restaurant reservations
• Assist with internal mall marketing promotions
• Troubleshoot and diffuse guest issues
• Participate in training and education programs
• Provide Guest Service Manager with observations, guest comments, and recommendations
• Provide rental equipment (wheelchairs and strollers) to shoppers as needed
• Inventory control
• Continually exceed guest expectations
• Strong customer service orientation
• Previous cash handling experience
• Outstanding communication skills, both written and oral
• Professional appearance and presence
• Ability to work within a team environment and interact well with others
• Self motivated
• Strong work ethic
• Strong problem solving ability
• Courteous and pleasant manner
• Accurate and detail oriented
• PC knowledge (Word, Excel, etc.)
Guest Service Representatives must be available for a variety of shifts, including a mix of days, nights, and weekends. Compensation for the seasonal part time guest service representative positions is $10.00/hour.
Parking in the East and West parking decks is complimentary. The East parking deck may be accessed by Steele Street and the West parking deck may be accessed by First Avenue at Clayton Lane or Northbound University Blvd via Cherry Creek North Drive.
Valet parking is also available during all mall hours, cost is $8 for the first two hours and $2 for each additional hour. The valet circle may be accessed off of First Avenue and Saint Paul Street.
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